In keeping with the Muthoot Pappachan Groups philosophy of uplifting the poor and empowerment of economically backward sections of society, Muthoot Fincorp established a microfinance wing in 2010. Muthoot Mahila Mitra is an innovative product based on Muthoot's experience in the field over decades. Disbursing small loans to facilitate business and entrepreneurship, conducting training programs, imparting skills, overseeing repayment and investment plans are the focus of this product.
The Muthoot Microfinance Division has a human resource wing that works in tandem with the parent company. This department has set up a scalable recruitment process, conducts training programs, periodic appraisals and other processes to recruit, maintain and motivate employees. The total manpower capacity of the Muthoot Microfinance team was 293 strong as on March 31, 2011.
The division also has its own accounts wing that ensures all costs are within budgeted figures, monitors productivity and variances. Stringent and modern facilities are in place to ensure accurate, error free and transparent transactions.